1. Scope
This Privacy Policy applies to DanaTech products and services that link to this page, including mobile games, web games, mobile applications, websites, events, online features, player accounts, customer support, analytics, advertising, payment support, and related services. Individual products may include additional notices where required by platform rules or local law.
2. Data We Collect
Account and profile data
- Account name, display name, email address, password hash, authentication tokens, account ID, user ID, profile settings, and other information you choose to provide.
- Age, country, language, or region information when needed for legal compliance, age-appropriate experiences, localization, fraud prevention, or platform requirements.
Game and app activity data
- Gameplay progress, scores, rankings, achievements, virtual items, game currency, inventory, saved settings, session activity, event participation, and feature usage.
- Messages, usernames, avatars, user-generated content, reports, moderation records, or social interactions if a product includes chat, community, leaderboard, guild, sharing, or multiplayer features.
Device, technical, and log data
- Device model, operating system, app version, browser type, IP address, approximate location derived from IP address, language, time zone, network status, crash logs, diagnostic logs, performance data, and security events.
- Device identifiers, advertising identifiers, installation identifiers, cookies, local storage, SDK identifiers, and similar technologies where permitted by platform settings and applicable law.
Purchases, ads, and support data
- In-app purchase records, order identifiers, product identifiers, purchase status, refund status, subscription status, and platform receipts. Payment card details are normally processed by app stores or payment providers and are not collected directly by us.
- Advertising events such as ad impressions, clicks, frequency, campaign attribution, and fraud-prevention signals where a game or app uses ads.
- Support requests, contact details, screenshots, attachments, device information, and conversation history that you send to us.
3. How We Use Data
- Provide, operate, maintain, and improve our games, apps, websites, accounts, online features, and customer support.
- Save progress, sync accounts, operate leaderboards, achievements, events, multiplayer or community features, and deliver product updates.
- Process purchases, subscriptions, refunds, virtual items, rewards, promotions, and related customer service requests.
- Analyze product performance, fix bugs, prevent crashes, improve usability, balance game content, and understand aggregate usage trends.
- Show, measure, limit, personalize, or improve advertising and marketing where allowed by your settings, consent choices, platform rules, and applicable law.
- Protect users, products, and services against cheating, fraud, abuse, spam, security incidents, unauthorized access, and violations of our terms.
- Comply with legal obligations, platform policies, tax, accounting, consumer protection, safety, dispute resolution, and lawful requests.
5. Third-Party Services
Our products may use third-party SDKs, stores, networks, and tools. Depending on the specific product, these may include Google Play services, Apple App Store services, cloud hosting providers, analytics tools, crash reporting tools, advertising networks, attribution services, anti-fraud services, payment processors, content delivery networks, and customer support tools.
Third-party services may process data under their own privacy policies. Your device settings, platform privacy settings, advertising ID settings, app permissions, and consent choices may affect how these services collect and use data.
6. Data Security
We use reasonable technical and organizational measures designed to protect data, including HTTPS transmission, access controls, least-privilege practices, password hashing where passwords are used, monitoring, backups, and service isolation. No internet service can be guaranteed to be completely secure, but we work to reduce risk and respond to security issues when they are identified.
7. Data Retention
- Account, progress, purchase, entitlement, and support data may be retained while your account is active or as long as needed to provide the product.
- Analytics, diagnostic, security, and log data may be retained for a limited period for troubleshooting, product improvement, fraud prevention, and security.
- Records may be retained longer where required for legal, tax, accounting, dispute, refund, safety, anti-cheat, fraud prevention, or platform compliance reasons.
- When data is no longer needed, we delete it, anonymize it, aggregate it, or otherwise de-identify it according to our operational and legal requirements.
8. Account and Data Deletion
If a DanaTech game, app, or web service allows account creation, you may request account deletion by emailing [email protected]. Please use the subject line "Account Deletion Request" and include the account ID, username, email address, game or app name, and any information reasonably needed to verify that you control the account.
What we delete
After verification, we will delete or disable the account and delete associated personal data that is no longer needed to provide services or meet legal, security, accounting, fraud prevention, dispute, platform, or safety obligations.
What may be retained
Some records may be retained for a limited period where necessary, including purchase receipts, refund records, tax records, moderation logs, anti-cheat records, security logs, abuse reports, or records required by law. We may also retain aggregated or de-identified data that no longer identifies you.
9. Your Choices and Rights
- You may request access, correction, deletion, or restriction of personal data by contacting us.
- You can use platform controls to manage app permissions, notifications, cookies, advertising identifiers, personalized ads, and other privacy settings.
- You may uninstall our apps or stop using our websites and services at any time.
- If a product offers in-app privacy controls, you can use those controls to manage available choices for that product.
10. Children's Privacy
Our products are intended for the audience rating, age range, and store listing shown for each specific game or app. We do not knowingly collect personal data from children below the age required by applicable law without appropriate consent. If you believe a child has provided personal data without the required consent, please contact us and we will take appropriate action.
11. International Transfers
DanaTech and our service providers may process data in countries or regions other than where you live. When we transfer data internationally, we use reasonable safeguards required by applicable law and platform policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date on this page. If changes are material, we may provide additional notice through our websites, apps, store listings, or other reasonable methods.
13. Contact Us
If you have questions about this Privacy Policy, data safety, privacy rights, account deletion, or a specific DanaTech game, app, or website, contact us:
- Developer
- DanaTech
- [email protected]
- Policy URL
- https://maketh.au/privacy/